Privacy Policy

Privacy and Cookies Policy

Addis, a division of USABCO Industries (Pty) Ltd, is committed to protecting customer privacy. This privacy policy explains how Addis collects customer information, how we uses it and what a customer’s access rights are.

Information Collected

When a customer uses the Addis website, we collect the details provided by the customer when filling out a form or comment. With this information, Addis learns about the customer’s preferences.

Basic Personal Details

When a customer fills out the contact us form, the following personal details are collected:

  • Name and surname
  • Email address
  • Contact number
  • Province

The information is encrypted using secure socket layer technology (SSL) and stored with an AES-256 encryption.

Addis Uses Cookies

Like many online service providers, Addis uses cookies for the purpose of facilitating a customer’s use of site and to find out how to improve the customer experience.

Cookies are small text files that are stored on a user’s computer via the browser when visiting a website. More information about cookies can be found on: 
allaboutcookies.org
 

Use of information

Addis use customer information to personalise its service and make communications more relevant to individual customers via email and other marketing materials.
 

Different Types of Cookies

Addis uses cookies on its website for the following purposes:
 

Functionality

Functional cookies are used to provide basic functionalities when using Addis website. For example; setting preferences or to remember previously entered data.

Performance

Performance cookies are used to monitor site performance. This helps Addis to provide online visitors with a high quality user experience.

Analytics

Analytical cookies are used to optimise Addis’s service. The website uses cookies to help understand its audience and their behavior. Analytical cookies could include third party cookies like Google Analytics.

Personalisation

Personalisation cookies are used to improve a customers experience on the website and to serve the most relevant, personalised information.

Session cookies

Session cookies remain on a device until they are automatically deleted when the browser is closed.

Access Rights

The Promotion of Access to Information Act (PAIA) requires companies to publish a manual of all information held by them. Please contact our information office for more information.

The information officer can be contacted at : email@addis.co.za